Have had Tesco home insurance for 4 years and the price has increased slightly each year but when it came to dealing with our burglary claim they had empathy, reacted quickly to make sure our home was safe for us to live in and the ongoing 2 month process of the claim was excellent. I had to chase them up a few times (hence the 4 stars instead of 5) but each time I chased them they phoned back quickly and were back on our case. At an emotional time for us they were courteous and professional, the individuals we spoke to in the claims team saw us through the claim process which was understandably sometimes laborious, very detailed but thorough.