Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.54

3.5 Rating 564 Reviews

65 %

of reviewers recommend Tesco Bank

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3.5

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

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Email:

info@tescobank.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely scam chelsy__desmarais__54__AT__gmail__.__com Helped me to claim my scam money back.”

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Posted 1 week ago

“Assesible and of great assistance”

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Posted 2 weeks ago

“Got scammed by online investment traders, report to pay back via what sap: +44-790-854-52-98”

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Posted 2 weeks ago

“I was scammed by some online fx traders, but Paybackintld @ g ma il . C o m, whatsap " +44-790-854-52-98 *”

Tesco Bank 2 star review on 28th March 2025

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Posted 2 weeks ago

“I have had to ask for bank statements to support my Universal Credit claim twice now in the last month. Phone has been answered instantly, customer service so polite and helpful and statements produced within 24 hours. "Anything else we can help you with, please give us a call".”

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Posted 3 weeks ago

“They refused to do a claim and try blaming me”

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Posted 2 months ago

“They guided me through the options available, which in turn saved me money”

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Posted 2 months ago

“Really helpful and satisfied about my case and I recommend Mvpcrystalsolutions.com to everyone who needs help in their lost savings, funds. This company is really helpful and I appreciate every phase of the case they took for me. They are very reliable and trustworthy, you can always trust them in your recovery journey.”

Tesco Bank 5 star review on 27th January 2025

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Posted 2 months ago

“AVOID AT ALL COSTS!!! Wouldn’t waste your time or money I was paying £220 a month for insurance on my Range Rover evoque that was stolen without keys I reported this to Tesco 3 weeks ago now and still haven’t been offered a settlement figure even though the vehicle was found I’ve had phone calls from copart asking if I have the key to the vehicle the same key Tesco have already made me post back to them! No settlement figure yet my cars already in a salvage auction! Leaving me to feel as though Tesco have currently stolen my car and all the money I paid for it! I also payed extra on top of this for a like for like curtesy car at the point of reporting the claim I wasn’t even offered a curtesy car the next day I had to ring Tesco again only to find out they’d not put all the details through so I still couldn’t have a curtesy car I had to argue with Tesco and there curtesy car company for 2 days to have a curtesy car brought out twice they promised me it would be there on that same day and wasn’t and even when I finally managed to get one brought out they told me they was unable to honour the like for like I paid extra for TESCO USE A FRAUD INVESTIGATION TEAM CALLED ROBERTSON & CO THIS COMPANIES ONLINE REVIEWS SPEAK FOR THEMSELVES CHECK THE COMPANY ROBERTSON & CO OUT FOR YOURSELF FIRST! Tesco have claimed they can’t do anymore for me until the Robertson and co report comes though this company in question have strung me along for 3 weeks claiming every single day my report will be reviewed regularly being rude to me down the phone or putting the phone down! MY VEHICLE WAS BOUGHT IN CASH AS MANY ARE IVE ALREADY PROVIDED THEM A WRITTEN INVOICE THE SELLER GAVE ME! This money came from me and my partner selling my Audi A1 and his Ford focus WE NEEDED A BIGGER CAR DUE TO BEING A FEW WEEKS OFF HAVING A NEW BABY this company in question are demanding I provide them bank statements for these cash/Facebook marketplace sales clearly this is not possible when they were private cash sales THIS COMPANY ARE MAKING US FEEL AS IF THERE MAIN PURPOSE IS TO PREVENT ANY PAY OUT FOR THE THEFT OF OUR VEHICLE TESCO HAD ALREADY TRIED TO FORCE ME TO TAKE THE VEHICLE BACK THE SAME WEEK IT WAS STOLEN! SO IS THIS JUST ANOTHER WAY FOR THEM TO AVOID PAYING YOU OUT! Me and my partner both have severe mental health issues and these have massively deteriorated since this incident and claim we also have two children one of them being severely autistic my poor daughter was petrified of having that car back after knowing someone had stolen it she felt unsafe and in danger she also needs structure with her being autistic the lack of curtesy car prevented her from being able to attend school our baby was also due jabs at the doctors Tesco did not care one bit about this WE HAVE NOW BEEN FORCED AND LEFT WITH NO OTHER OPTION BUT TO ASK TO CANCEL THE CLAIM AND HAVE OUR VEHICLE BACK BECAUSE BOTH COMPANIES HAVE NO INTEREST IN DEALING WITH US APPROPRIATELY OR OFFERING US A SETTLEMENT THE AMOUNT OF PAIN WORRY AND STRESS THESE COMPANIES HAVE CAUSED ARE GENUINELY NOT WORTH IT PLEASE AVOID SAVE YOURSELF ANY HASSLE”

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Posted 3 months ago

“Best price and open to providing insurance to new drivers”

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Posted 3 months ago

“Excellent service delivery . I am happy with he insurance i took with them.”

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Posted 4 months ago

“Appalling Credit Card Service. Our card was declined for a purchase we wanted to make and then frozen, the balance was more than enough to cover the purchase. after an hour on the phone they said their fraud team would call back in 72 hours, after that time lapsed we spent another hour in their queuing system, only to be told that department was now closed. we have now closed the account. never had this hassle with cards we frequently use.”

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Posted 4 months ago

“Excellent support and Tesco understand customer needed by offering best services as per their need”

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Posted 5 months ago

“I attempted to put my savings in a forex broker's transaction during the Pandemic. Since then, I've been attempting to withdraw my savings and have been requested to pay fees and taxes each time. On June 30 of last month, I learned that it was all a hoax, and I have already lost $148,000. recoveryhacker101 was recommended to me by a friend who is quite knowledgeable about the internet. I sent them an email, and they requested that we communicate over WhatsApp. I followed their instructions. After 32 hours of contacting recoveryhacker101@gmailcom, I received a notification on my phone that my funds had been returned in full and without any stories. I am writing this because a large number of people have reported being scammed online while attempting to retrieve their money. Please send an email to recoveryhacker101[at]gmail[dot]com”

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Posted 5 months ago

“Had car insurance for 2 years and found them very easy to communicate with and very helpful. Only didn’t stay as could not match quote this year.”

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Posted 6 months ago

“Extremely happy with the service. Thank you.”

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Posted 7 months ago

“As a 40-year-old computer scientist, I delved into freelance work to supplement my income. Seeking additional streams of revenue, I turned to cryptocurrency trading as a side hustle. Initially, it seemed promising, and I invested $150,000 in Bitcoin with an investor I trusted. After a few months of successful trading, I decided to escalate my investment to $350,000. However, my world came crashing down when the company abruptly went out of business, leaving me stranded with significant financial losses. It was a devastating blow, and I felt helpless and betrayed. In my quest for justice and restitution, I confided in a family friend, who recommended The theresachin recovery group to me. I gave it some thought before deciding to get in touch with theresachin recovery group, whose work had great feedback and endorsements. Their professionalism and promptness really pleased me, and they offered me hope by thoroughly explaining the recuperation process. After she recovered everything for me, I Was more than willing to review the fantastic work she did. The theresachin recovery group is a great resource for any fraud victim looking for assistance in recovering their lost cryptocurrency or funds. Contact details: Call/ WhatsApp + 1 2 3 4 3 0 0 1 5 4 4 Email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m”

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Posted 7 months ago

“My money was not returned to me for months until i hire simonch . com cybersecurity website. I can provide proof that my chats and accounts were blocked, and SIMONCH . C O M helped me get my money back from tesco bank”

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Posted 7 months ago

“Rude, impatient phone operator when I rang to try and reset my online banking details.”

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Posted 7 months ago

“Just awful! What can I say. I have never come across such poor service from a claims department. This has taken months to get anywhere. Firstly I get told I am covered, then I am told I am not covered, then I told "we are to send a loss adjuster". Well according to my Policy I am covered. So the loss adjuster in other words is to check if I am lying. I have never claimed before in my 25 years, absolute disgust! I was made to feel like a criminal, any consideration of being a victim was not even there. All of the time I have to chase and chase with Tesco. It has taken them months to get this far, when I started to complain they then said "we need the police report", only a month after supplying everything had they actually requested this. So I decided to get this myself, now, three weeks ago I have received my own report from the Police, I also know and have this confirmed, Tesco have this, guess what, they haven't communicated with me at all, not one bit. I find this disgusting to say the least. One to avoid.”

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Posted 7 months ago

Tesco Bank is rated 3.5 based on 564 reviews