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Louise
I have a credit card with Tescos Bank. The app is great and the online bank account on their website is stupidly secure. However .... I feel like I've been judged by Tescos Bank. Since having the card I have used it for high priced goods (washing machine etc) but because my limit is set low I can pay it off in one go. For some reason Tescos think this is money laundering and has on more than one occasion has temporarily closed my account - which I then have to ring up to prove it was me ( making me go round in circles on their phone line until I find a human's voice). This week I get a text from Tescos Bank saying my account has been closed due to fraud, a new card will be delivered and that I should check my bank account on their website for suspicious activity. -Did that, nothing out of the ordinary. I check multiple times throughout the week and still no suspicious activity on my account. So now I have to rely on my bank card on the last week before pay day (which is when I struggle with money) before getting my new card. Tesco you have f**ked me over, all you had to do was send a text or ring me to prove it was me who had made those transactions. Not once have I ever gone over my limit and I always pay on time. - I feel like I've been cheated here.
3 years ago
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Tesco Bank has a 3.6 average rating from 554 reviews

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