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Anonymous
STAY WELL AWAY Took car insurance out with Tesco. Knocked someone down - police came, seen it on CCTV - not my fault as the person walked into the side of my car. Tesco send out an investigator to my house who harassed me for information over and over again. Trying to get the name of the man I knocked down - how the heck would I know that. I then tried to phone them for information and they said they couldn’t speak to me as it was now a criminal investigation!!! I phoned the police to ask them and they said there was no investigation as I wasn’t at fault. They also said that there was no legal requirement for me to talk to the investigator. Tesco then sent me a letter saying they would no longer insure me. You’ve no idea how frightening the experience was. It was bad enough for the guy I knocked down, I obviously felt bad about that and then them investigating me. OMG. I then go visit my mum and she’s now telling me Tesco are sending threatening letters to my dad for insurance premiums he hasn’t paid for 18 months. My dad gave up driving 2 years ago, sold the car, is 75 and has dementia.
6 months ago
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Tesco Bank has a 3.6 average rating from 554 reviews
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