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Patrick Johnson
I applied for a Tesco Bank Current Account recently, everything was going very well until i put money into the account. All of a sudden i'm noticing that i'm not able to withdraw cash, transfer and my card has been declined at all stores that i try to make a purchase. I contact Tesco Bank, whom never notified me of any issues said my account was under review. Under Review? what's there to review? it's a brand new account, no transactions, no problems, right? no.. they have frozen my account, i can't transfer, withdraw and now my bank card has been cancelled and was swallowed up at the ATM. I now have to wait until someone calls me sometime this week to discuss my account. I am now left with zero money to live off, no access to my state benefit, no access to food, or any other kind of help. The help is simply not there. All my money is locked away in that account and they are refusing to give me access to it. As soon as this problem is rectified, i'll be closing it down, and going to a REAL BANK, not a wannabe that cares ZERO about their customers. TESCO BANK? Avoid... unless you don't need access to your money. I'll be writing a very carefully worded letter to the CEO Dave Lewis about how badly they treat their new customers.
7 years ago
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Tesco Bank has a 3.5 average rating from 556 reviews
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