Tesco delivery did not arrive for 3 consecutive times. Tesco APP continued to display “delivering” status after the delivery time slot has passed (The deliverer did not text or leave phone calls). After 12AM, the delivery status switches to check back later tomorrow. Assuming that the time slot was too late for deliveries (8-9PM), I reordered the same items during a daytime slot (12PM-1PM), yet the same thing happened. The customer service dismissed the missing delivery as my absence for receiving the items, even though I have been going downstairs multiple times. They refunded all 3 orders.