This is how the delivery driver, who came today behaved while delivering my tesco order. First of all men had a nasty attitude from the moment he came into my property from the start. Creating unnecessary dramas. Second of all using some reverse psychology stressing me out making it look as if its me thats the problem. If that is going to continue, I wont be spending money with tesco no more. I Will go asda or sainsbury instead. This is what happened: I waited all day at home for the evening delivery. Around 8pm I received a phone call saying, that he was downstairs and the intercom wasn't working. Rudely telling not asking for someone to come downstairs and pick up the delivery. As I live on the second floor with no lift at all. I politely mentioned I had back issue and cant lift a heavy things. As well adding up, that every delivery drivers always comes upstairs. Without any issues. He said Look main front door is downstairs. I don't need to come upstairs, when I am not COMFORTABLE. I WONT ARGUE WITH YOU ABOUT IT. I said no one here is arguing. There is no need to have an attitude about it. We only have a conversation. I don't live downstairs, but here. He then said if this is how it is I WONT BE COMING HERE NO MORE. Please train your people to be decent in customer service delivering food. Because this is ridiculous. I am having a relaxing day with a family for someone to come and act in such ways. If he does work and is paid by company, then he shall perform what he is paid for. Thank You, A L