First time doing a big shop, approx 36 ish items from Tesco. To be fair quality and shelf life were great as was the delivery driver. My complaint is that nothing was bagged. On the online request I did clearly state to have shopping bagged as currently recovering from bad back injury and would take forever to empty crates alone. Shopping came, to be fair the driver realised I had mobility problems and raised all the crates to help, and tried his best to help by holding up the crates for me. It took forever and I became anxious that I was taking too long. The driver at no time made me feel uncomfortable and was very nice. I would have thought with most covid restrictions stopped, bagging would be back in place. Looks like it's back to Iceland who continue to bag all shopping, adding a fee for the carrier bags. I'd have thought the very least they would have paid attention to the request I made.