Bought a hot point washing machine. It said it would b delivered within 7 days but I got it delivered well over a week. I paid for connection and free take away old one. The driver said my connection valve was busted when he checked it there fore he couldn't make connection. Aftr so many silly quotes from plumbers I finally got it connected. I was told nothing wrong with my connections. The drivers could have also Unpacked the new machine and removed the bolts behind it which is quite a tough job in my opinion (female) and am left with an old washing machine outside my kitchen. I only choose Tesco being a reputable company also I use my points card and the idea of free recycle the old one. Very desapointed with hot point delivery team.