Ordered online delivery for convenience The bag of carrots with a sell by date of 4th May was rotten to the core. The root ends were mouldy. Contacted online, after talking to some robot which asked for my email address, name , home address 3 times, I was at last put to a human. I was told a refund for those carrots would be credited and a miserable £3 compensation voucher. To me, it’s pathetic to be charged delivery fee which means I still have to go to the shop and get a new bag of carrots. And because I was not expecting a bag of rotten carrots, it means my dinner had become more a nuisance than a romantic dinner. All I was compensated for this inconvenience was £3 to be used for their online delivery again. What a joke.