This was my first experience of Tesco delivery service. The experience went swimmingly until I found they had sent the wrong white wine. I telephoned customer services and was told in no uncertain terms that I had ordered what I had received and if I wanted to change it I could carry it to my local store and deal with it. The attitude of this man was so brusque, unhelpful and totally without sympathy it was breathtaking. The only reason I used the 'service' was because I had just had surgery and couldn't carry heavy goods! Ocado, or Sainsbury next time
7 years ago
Tesco Direct has a
3.2
average rating
from
2,178
reviews
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