Not happy at all. I bought a Tesco digital giftcard today, it came threw but didnt have the barcode on. Underneath in the terms it say if using on a mobile device and the barcode doesn't scan the staff member will enter the 19 digit card number and pin. So thinking I will be able to use it I drive 5 mile to the nearest tesco store (rowlands gill, tyne and wear). When I get there I get my shopping, take it to the checkout, tell the cashier that theres no barcode but they can enter card number + pin. They call a supervisor over, they enter the gift card number, it shows I have the balance available but doesn't let them process my purchase. By this time there is a queue behind me. So not only did I waste fuel for a 10 mile journey but I was also humiliated in front of other customers.
5 years ago
Tesco Direct has a
3.2
average rating
from
2,178
reviews
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