Absolutely appalling security in place at Tesco. Period. Car got hit by another shopper so therefore I tried to request CCTV footage to forward to my insurance company to support my case only to be told by the security staff the outside CCTV is not 'live recording' - meaning is not being recorded ! What is the point of them ? And said to me that I have to follow the process/procedure and contact head office so I did and given them the required info they wanted only for them to say to me the incident indeed was NOT recorded at the time and only recorded if the security guard is present and wishes to ! What kind of work ethics is that? I thought the principles of multiple CCTV in and outside the premises is because the security cannot be everywhere at the same time and / or lack of security staff ! And the security guard even said to me at the time in a defensive way that Tesco are not responsible for what happens to cars parked - customers park at their own risk - yeah maybe so then again I did NOT blame Tesco nor say they were responsible, i know exactly who was responsible it was the car that hit me who was responsible, I just wanted the CCTV footage to support my case to the insurance company ! And isn't it ironic that misuse of the car park in many ways at Tesco can result in a fine or even car being towed away - Yep money talks ! So now I will not go to Tesco as I don't feel safe to leave my car there or even drive there and very importantly MY SAFETY / well being ! Shame on you Tesco !
5 years ago
Tesco Direct has a
3.2
average rating
from
2,178
reviews
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