Whilst appreciating exceptional circumstances this latest delivery fell well short of the standards I have come to expect. I am a housebound 76 year old and reluctantly dependent on the service. On unpacking found that the most important item - toilet rolls were not delivered and no substitute offered. Phoned "helpline" to complain and was faced with a take it or leave it attitude. When querying if not available why were they offered on a rationed basis. Told they thought they would have some. That being the case then why are so many items marked as unavailable when preparing an order. Very much an attitude of you'll have what we send you and if you miss out then tough luck. Must seriously consider my choice of supermarket for the future