I have shopped on line for my aunt, she lives in London and I live in Wales, she is not computer savvy, have been doing this for years as she is unable to leave the house, in now actually bed bound, but their delivery system is a disgrace, never mind what time of day or night I try to get her a slot there is never one available, like other get the message I'm in a queue but never get a slot as when the page refreshes they are all booked, i have tried virtually every hour of the day and night, literally sitting at my PC for hours at a time, their slogan of EVERY LITTLE HELPS should be dropped