The Driver called to say he would not deliver to my address but instead demanded that I meet him in a public car park 15 mins uphill away to collect my £160 shopping order. I thought it was a wind up -He argued with me -assumed that I was a holiday maker and therefore did not know the village I lived in and put the phone down on me. finally he did delivered my shopping to my house after talking to his “manager” without a problem as has happened over the past 5 years of deliveries. His excuse was that the roads were too narrow in my village for his van - This is complete rubbish as large vans + small trucks use the roads all the time as it leads to a working harbour Perhaps it is his poor skills in driving and a even poorer attitude that was his problem . I think I will be taking my custom else where.