Consistently bad reception, line cuts out and disconnects daily. No voicemail facility, mis-sold the contract as no one told me there was no voicemail or that the line was consistently bad in my area. Customer Service appalling. They are rude and just fob me off. I have been fobbed off with needing a new SIM. I have already changed the SIM once it doesn’t change anything. Said they will send out another new SIM . Not done. Said they will send another one. Not done. Tesco lied to the Ombudsman that voicemail is now fixed, it isn’t. The woman agent said that voicemail is an ongoing issue, and Tesco have no plans to fix the lack of voicemail. They fob me off all the time. As mentioned, fobbed off twice with needing a new SIM and then that I need to try a Device Guide. This consisted of a email with a guide on how to use a mobile phone. Nothing to help the phone work is picking up reception. These people are liars and cheats and I would not recommend them to anyone. Their network also does not support texting with certain numbers such as Plusnet, Virgin media, or hospitals. And you cannot use their network on iPhones to tether. They don’t tell you that do they? AVOID at all costs. The cost is substantial with a phone and network not fit for purpose.