Went to the Trafford centre store and was disgusted by the service. Was returning an item and was made out to be a liar and given some horrible attitude when wasn’t provoked. I explained I wasn’t advised on terms of refund at point of sale and the highly strung guy at till was totally sure of what his colleague would have advised me even though he wasn’t there. Manager came along and lady was fine and actually told the guy to shut up as he had a bit of an attitude. Poor and not professional. No issue in abiding by the terms but there is no excuse for poor customer service and an horrible attitude and implying a customer is lying. Expected better when buying high priced goods won’t be shopping there again.
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