Really disappointing experience, spoke to multiple customer service agents across different channels who were all no real help there system failed and they didn’t know why even tho my bank and their own security team confirmed the payment had processed with no issues!! the one that said he could sort it out and call me back didn’t bother.. Very poor customer Service I wouldn’t shop here again due to the mess up.. No new clothes for holiday and money won’t be back in time to re buy 👎
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