It is the worst service I have ever received. I paid and registered for driving instructor courses with AA. In August 2021 I paid £395 as a front payment, then I started to pay £160 monthly for 10 months (total of £1995). I expected to start the driving lessons soon, however, they could not find a driving instructor near me ( this is what they said) and they asked me to pass the theory test first, which I did in December 2021. Then I started again chasing them up to start my lessons, but they kept procrastinating with different excuses every time. And literally I felt like they were trying to avoid my emails, every time diffrent advisor was answering me and I needed to explain my problem many times and they promised to sort it every time . Even I asked to speak with a manager, but never got through to a manager. After 10 months of patience، I decided to go to my bank to apply for indemnity claim. Once my bank contacted the AA, an advisor called me and she asked me to withdraw the indemnity claim and continue with the monthly payment if I want to complete the course. I refuse and asked to speak with a manager. Once I spoke with the manager, he promised me to get my money back after the indemnity claim, my bank managed to get me back £1600, I contacted the AA for the rest of the money (£395) but they still ignoring my emails. I registered for the course to improve my life as I am on minimum wage, even I used 2 weeks of my annual holiday to study for the theory test, I wasted my time and my money with the AA. And will keep chasing for the rest of the money.