There is no response and the escalation team has no respect and feelings for the customers who pay them in advance to book classes. It's Humiliating and rude behaviour from the Driver instructor. The customer service is not responding. It's only the Chat. I request all the People to not use their service. These people I think treating everybody with the same manners and attitude. It was me who had a Socratic attitude of questioning the concern people. This is my Emprical knowledge and lived experience with the instructor. I thing many people will not even question the authority.