The furniture I purchased was lovely, Although the first larder unit I purchased was damaged. My main complaint is with the delivery courier who firstly walked mud through my house and when I complained to the Cotswold Company they referred me to the T&Cs and said I should have covered my floors, then the 2nd delivery team refused to assemble my furniture despite me paying for assembly, so asked them to wait while I called customer services to resolve the matter, however they literally ran away and drove off at full speed ! When I complained to TCC they advised the courier company would call me, which they haven’t. I did get a refund for assembly, however the apology was robotic and not genuine and basically blamed me for not covering my floors. I won’t be ordering from TCC again.