We did not receive what we paid for. Despite telling GWT that we would be travelling around Europe before we left for New Zealand, and being assured this was not a problem, is was not until the last minuet we were informed that we would need to have all our interviews for a job while we were abroad which was not possible. That has resulted in us being on the backfoot since we arrived in New Zealand, paying for accommodation out of our own pocket while we wait to hear back about a job. Any 'help' about tax numbers/ setting us up in accommodation/ a bank account was just a link to an online form or website we had already been using. The hostel that we had arrived to in Auckland was disgusting, we had to request to be moved, only to be moved somewhere with bed bugs. We arrived to find out the bank had delays of up to 2 months so we had no bank account and had to run around and sort it out ourselves, keeping on trend with the whole trip. When we notified our travel coordinator of the delay we found out she had known of this in advance, yet we were still told to use this bank and were just told to contact alternatives ourselves. It is cheaper and more effective to do your trip yourself. We have been incredibly stressed and one more incident away from hopping on a plane and coming home, and we have met fellow GWT travellers who felt the exact same way. We do not even expect a response from this review.