I've had a great experience with Global Work & Travel. They've been very helpful from the start, as they make a lot of the steps much easier for you. I had an organised pick up from the airport and hostel for 4 days, which was ideal for me as my flight was landing at 5:30am. At the hostel I was given my my complimentary SIM card, being connected on day one is great, which also had minutes to UK included in the package. Bella, my arrival coordinator has been very helpful too, before and after my arrival to Melbourne. Providing me with all the essential information and things to consider. I also had a job interview lined up prior my departure and am due to start working in October. The included trips in the package are also great way to explore Australia but also meet new people. It just gives you peace of mind, that you could get some support when needed, especially when travelling alone.