The global team were a great help. Aiding with visa application, flight booking and finding suitable jobs. All of which would have been more difficult without your guidance. My only main criticism is majority of global staff are based in Australia (or were in our experience) which means communication times from UK are delayed due to time differences. Having midweek phone calls at 23:00 at night to discuss progress. My only suggestion would be to refer British backpackers to London based coordinators to speed up reply times and reduce unsociable hour calls.