Agents will pressurise you in to buying a package or pay a deposit. At no point on the golbal website does it state anything regarding none refundable deposit. They will keep you money but it is not mentioned anywhere until you get to the payment page with T&C's just before paying. Regardless. Many people have lost out with their deposits and full payments. It's a clever scheme global use to keep hold of the money to either make 100% profit or if the customer decides to transfer the package to a friend. Then they still get a %. It's a win win situation for global. The company has been hit with a major fine few years ago. Do some research as to why they were fined. If you request for the call recording. The company will make it very difficult to obtain what you are entitled to under the GDPR. Big lesson learnt. AVOID such company. Do not fall for their pressurising agents. I assume they work on commission base salary. They don't care about you. They care about the money. It's understandable however I've made my point very clear