The Chili is not disappointing I am always happy with what my family and I order. What was disappointing was the customer service over the phone and the lack of communication to us as paying customers. It took over 3 weeks to get my roasted chili and when I called to find out what the hold up was the girl on the phone was rude and said you guys were in the middle of relocation. Not once did I get an email letting me know my order was going to be shipping late. I ordered this chili for empanathas that I was supposed to make for a wedding reception. Needles to say, I didn’t get the chili in time so my niece was disappointed. I am disappointed.