I placed my order on October 2nd, I made a phone call on November 3rd to inquire about the order, at that time I was told they would be sent out within the next two weeks. I made another phone call the week of November 15th and never received a call back, I then sent an email, again no response, I then filled out a report stating there was an issue with my order which I then received the response that you are out of the mild chopped green chilies that I had ordered and offered to send me the whole roasted mild chilies with a $10 refund or to send me some chopped from last years crop. While I chose the 1st option I am ver disappointed that I was not informed at the time I placed the order that you were out of the product or when I called. We were needing them for Thanksgiving and we’ll as you can see we have not received anything.