My first order of frozen whole green chilis arrived thawed and warm. The box had been partially crushed in transit rendering the insulation ineffective. I contacted the store and they shipped me a replacement order at no charge. The new shipment arrived fully frozen this morning.
Kudos to the business and especially Emily for outstanding customer service.
Bobby Ward
5 months ago
The Hatch Chile Store has a
4.7
average rating
from
11,844
reviews
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