Having a terrible time, the rug was covered with a disgusting residue so I wanted to return as faulty... you literally had to wash your hands after touching it and I was especially concerned about my five month baby girl. The rug seller have refused to collect, haven't refunded and are just ignoring me now. I tried posting on their Facebook page and they kept publically giving helpful replies and saying they'd be in touch to sort out but behind the scenes they ignored me and now they've blocked my posts....nightmare company. They even tried to say that the residue was safe for my little girl, with no qualification or basis for saying it, I would have thought that's illegal? Anyway, beware.