I ordered a rug iat the end of December 2015 only to receive notice that it was out of stock, but would be in stock 4 February. That failed to happen. I was then told that I'd receive my rug by overnight delivery by 26 February (the date of this review) only to be told that due to a further delay, the rug will be sent by overnight delivery after 2 March!!! Or, of course, they will issue a refund. This is a major purchase and sets the tone for the interior design of my main living space. I've based everything around this rug and promised timeframe for delivery only to be disappointed again and again and again. I have purchased a number of rugs before from Rugseller, but never again. Ever.