Ordered a rug after few days rug arrived correct size but wrong colours pattern. I rang rug seller who said I would have to wrap rug back up and they would organise a collection which happened a few days later (Another day waiting in ) Would only arrange for correct rug to be delivered once they had received returned rug😤. Second rug arrived days later not only wrong pattern colour but totally wrong size (Too big as well ) Rang rug seller could I send picture of rug delivered which I had to do on first rug to convince them it was incorrect rug. Again re wrap rug wait in for collection of incorrect rug 😤. A asked for order to be cancelled and a for a full refund. This only happened after they had received rug back. Refund back to card is taking considerably longer than original debit which was taken in one day. Will not use again . At time of writing have been advised for the third time that the refund has been issued and will take five days to reach my account ?