I ordered a small rug for my bedroom, when it came it was not the colour or the design I had ordered. I sent an email to say you had sent me the wrong rug and the email I got back was to say that was the rug I had ordered. I sent a picture of the rug I had ordered, they then said that I couldn't have the rug in the picture as the design would not fit on to a small rug. This just was not true as I already had a rug with the design and colour on it. I have ordered a few rugs from The Rug Seller in the past but after the way I was treated I will not be ordering any more.