I had bought both in person in the shop, as well as over the phone before. This was my first online order at Toolpost. What a delight! The order confirmation email was shortly followed by one informing me that the order was dispatched, and would arrive next day. Next morning another one, from the carrier, to give me the one-hour delivery time slot. There were only 26 hours from my putting the order through to it being delivered! Incredible speed! All the extra bits were there, all packed very well and securely. I'll be back for more when I need woodworking tools/supplies again! Thank you