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antoinette wilks
Terrible worst ever delivery service - I am a long term customer and buy lots of gifts from White Company for Chrsitmas - after this experience I will not buy any Christmas gifts from them this year. I ordered 2 x 6ft christmas trees, no tracking information sent, so I had no idea when they were turning up, so i wasn't in when they were seecretly delivered. They were returned to the White Company, but no-one let me know. I called to chase, to be told it was easier to do a refund. They then reordered the trees for me - with a specific note to say I need tracking information - and so far none received. Customer services can't help me - they have no information and then they just cut me off. How can this be in this modern age? What has White Company done?
3 years ago
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The White Company has a 2.1 average rating from 266 reviews

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