I spent a fortune in Bone china set of plates Symon but they are faulty. DO NOT BUY THEM. They are meant to be dishwasher safe but after a few washes they look awful and not shinny anymore and with marks everywhere. I am extremely disappointed with the quality and the customer service received.
I tried to escalate the case but I have being ignored. Customer service limited to say they cannot do nothing because I bought them 1 year ago but plates are meant to last longer than that right? I asked if they could at least advice in aftercare but not even that!
Looking their website, they don't seems to have reviews and now understand why... I tried to write a review but there is not an option. Obviously their reviews are fake...
1 year ago
The White Company has a
2.1
average rating
from
266
reviews
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