Been waiting for a "Call back" for an escalated customer service issue since 20 December. All I get is email excuses via 'cut and paste' emails from a VERY POOR customer service team. Over £250 of Christmas candles arrived smashed to pieces. Had to return them and STILL no refund. Apparently I should have "taken photos". Take your own photos, I've sent the goods back to you. Probably the most appaling customer service I have ever experienced.
4 years ago
The White Company has a
2.1
average rating
from
266
reviews
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