Horrible seller. Sold high priced bag. Prior to puchasing bag checked shipping methodology clearly listed on site as DHL and Fedex, see photo. After purchase no communication for weeks, then when queried and requested a tracking number, seller requested all sorts of violating personal information -- passport, social security number etc none of which Fedex or DHL require as they handle internally. Made all sorts of excuses why they had not shipped the bag, did not honor terms advertised on website, when confronted about why this had not been shipped via DHL disappeared and ghosted buyer. Called number on site and it rang and rang, no answer. Very strange customer service, and complete lack of care or conscience about what they advertised then failed to deliver. I was left wondering if they were trying to avoid tracking sales for tax or there was some other reason, but given they advertised DHL and Fedex on their site none of their actions made sense to an outside third party. Opinion is do not waste your time, something is off with this Company. See Trust Pilot reviews as well, wish I had looked at them prior to taking time and effort to give my business to this Company.