Ordered a water butt ,paid extra for quick delivery. I took a day off work bit it never arrived so phoned customer services the next day they said it had been cancelled I hadn't cancelled it and he couldn't tell me why but they had taken my money. When I asked to speak to a manager he told me that managers do not speak to customers!! Then told someone would call me back,no one did. I had to chase my refund for a month before it was returned and still not given the reason why it was cancelled. Customer service is not existent. DO NOT ORDER ANYTHING FROM THIS RUBBISH COMPANY.