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Kerry Brown
Never ever order online from these rip off merchants! Due to a glitch in the website "i" somehow managed to order wrong wallpaper not a problem you would think until you try to return it to store get terrible customer service that give you a number to obtain a code and come back with the code.only to ring the number for hours on end over 3 days with no luck.so emailed them takes ages to get back to you , only to be told there's no such thing as a code it states online it's from partner supplier and I will have to pay for a return at my cost despite it saying most items can be returned to store for free and considering all i wanted was to exchange for a different wallpaper apparently thats impossible despite them currently selling it instore ? So I've lost my £24 all together now as I would only get back £12 of it minus the cost of delivery and return delivery and that's if it reached them by 24th Dec which I nigh on impossible given the time of year and how busy the postal system is. Given the current climate and people struggling with money this could be the difference of a child getting a meal or not ,lucky for me I'm not in that circumstance but I hope it never happens to someone who is, very dissapointed
3 years ago
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