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Sean Oneill
I ordered a ceiling light on the 6th January for pick up from store three days later the following week I had still not heard anything about it so went to the rochdale store to see what was happening and was told very abruptly it had nothing to do with them ring customer service can I have the number I asked once again was told very abruptly to Google it. So I Googled the number rang it and 53 minutes later Howard answered and told me that the light was delivered to store but none of the staff would sign for it so it was returned and it would be re delivered on the Friday for store pick up on the Saturday Monday morning still not heard anything so once again rang customer service 47 minutes later Lauren answered and told me she would look into it and put me on hold five minutes later the line went dead waited 20 minutes and rang again 37 minutes later got through and was told Lauren had emailed me to say she would look into it and email me back 2 days later and nothing so I wrote an email to the CEO Chris dawson that was returned undelivered god forbid he hear any criticism it is now the 26th January and still waiting. Please don't get caught like me do not order from this shambles of a company
3 years ago
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