Paid extra £2 for Express delivery, did receive an Email saying might be a delay with delivery. Received further Email saying no delay. Parcel delivered by DHL on day stated for Express delivery . Price of goods excellent compared to Amazon and Ebay .One rod was bent could not have been bent during packing/delivery marked Fragile, well wrapped in bubble wrap, as other item another rod was straight. The bent rod was not returned as it worked to my advantage, 6ft window with heavy 1mtr drop net curtain ,turned the rod so the bow was upwards ,hence no sagging in the middle. Did not need the return , a return label was enclosed in the packaging though. Very happy with result.