Went into the new store in Widnes . I wanted to buy a kitchen bin and had looked on line before my visit. The bin in question was a two compartment one priced at £74.00. There was not one on display but a boxed one one the shelf. I found a young lady assistant and asked if we could see it. She looked at us and said NO . Is that your policy or was she just too lazy to do the job she is being paid for? I find it difficult to get to stores as I am an elderly none driver so have to wait for help.I will just have to wait now until someone can take me out again but where to I am not sure. I have sent a complaint to the range customer service but don’t know if they will contact me. It’s a lovely store with lots of nice things but they will lose customers if they are as unhelpful as this young lady was to me.