absoulutely disgraceful ,i dont supose the range even look at there reviews , i have awaited in all day for a delivery that has not arrived ,i tried contacting by phone waited 26 minutes in a queue only for the phone then to go dead and not speak to anyone ,then phoned my local the range and spoke to a assistant ,who said did i wont to speak to a manager ,then had to to wait another 12 minutes for a manager, only to be told they could not help , i have wasted a days pay ,phone calls and the items not to be delivered ,comes to over 200 punds in total but will the range care i dont think so ,so if anyone out there is wanting to buy anything from the range DONT????