I would like to give no stars but it won’t let you. I am so angry I don’t know what to do. On the 24th April my husband and I bought a garden table, six chairs, two umbrellas and a stand. We had to order the table and because there were no chairs in the warehouse we couldn’t have them delivered. So my husband struggled to get three chairs in our saloon car took them home and had to go back for the other three. Our table was due to be delivered on the 27th may but because of the Suez Canal trouble it was postponed until the 7th June. The 7th June came and my husband decided to track it, on doing so he found in had been returned. So he went on the live chat and was told it had been sitting in their warehouse for two weeks and they had no delivery information or contact number so sent it back to the supplier. My husband rang the Range and spoke to Tracy who said we needed to get a refund. Of course we no longer needed the chairs or the umbrella. We asked for them to be picked up as we had paid a delivery charge for the table. Oh no! Can’t do that because they were bought in the shop. So my husband has to now struggle with two trips to the return them. I rang head office to complain and the short version is, this happens now and then and it’s just hard luck sorry for the inconvenience but that’s the way it is. We now have no garden furniture because we gave our old one away. We have no way of getting any more. So where do we sit for the summer. We are both pensioners and could do without all this stress. I don’t know what else I can do but I am so disappointed in the range. I have done lots of shopping there in the past but I won’t be buying any big items in the future. They are to blame for this by not doing their job properly. It must be something they get away with all the because their attitude is so what it’s just hard luck. They are a lot of blundering idiots who can’t do their jobs properly and are incapable of offering a proper apology. Where has the phase “the customer is always right” disappeared to.