I am owed refunds on two online orders W3861182 and W3860444. I have attempted multiple times to get help on this matter through email and telephone correspondence but to no avail. Order W3860444 was dispatched on 10th June 2021 but has not arrived so has clearly been lost by the courier. Order W3861182 was rejected on delivery as I was advised to do so by The Range customer service. My money has been taken, and I have no products to show for it. This is theft clear and simple. I am hugely upset and distraught that your customer service are refusing to help me, and even ignoring my emails.