Ordered a new bed and only received half of it, after 3 weeks of myself and my partner calling them up (taking up to an hour to get through each time) and emailing various different advisors nothing has been done and I’ve had no updates, this is also after paying more for express delivery since we’d arranged for our old bed to be picked up on a certain day. I’m 8 months pregnant and currently sleeping on a mattress on the floor and no one seems to care. From what I’ve been told the other part of my order is sat in the warehouse and they need to send an email to the delivery company to pick it up. Seems easy enough so I’m not entirely sure why I’m still waiting and have absolutely no contact in the meantime. By the looks of other reviews it seems like this issue will never be resolved. I would never recommend this company to anyone and I wish I’d looked at the reviews before ordering.