Never will I buy online from the Range. Spent £699 on rattan garden set only 5 out of 6 boxes arrived, the missing box never showed up think Tuffnells lost it. Spent nearly 1 week, 6 hours on & off ringing customer services holding 40-60 mins a time. Sent 7 emails at last Judy robot replies ask for order number says she will help getting it back etc… absolutely cr@@. No calls no follow up. I can’t get a reply from customer services I rang Tuffnells who tell me comfy Living send out this rattan set. At least they pick up phone and speak to customers. So 3 weeks later the boxes have been collected by Tuffnells care of Comfy Living. Still waiting for my refund I guess I will have to instruct my credit card for chargeback. Save yourself the stress, DONT ORDER with them if it goes wrong you can’t return to local store, I couldn’t assemble or use my garden set. Absolute scammers, no customer services also done review on Trustpilot but noticed 5**** reviews coming in just a con. I think they are making some good reviews up to balance the high level of bad genuine reviews.