They would have a Zero star rating if that was possible. Customer Service is actually totally non-existent. I ordered some furniture with a delivery date of a week later. Two weeks later and following a couple of automated text messages telling me my order would be delivered on certain dates and then no delivery on those dates. I now find that you can't actually get in touch with their customer services as the number they provide is never answered, or if after 45 minutes it is, of course, that person can't help and they have to transfer you to another department who then don't answer their phone. I wasted 2 hours of my life getting absolutely nowhere! You email them via their contact form and they don't bother to respond other than the automated reply so you know they have received your email!! To The Range - if you can't deliver items DON'T state a date by which the customer can expect their delivery - it's false advertising!