On 21 Apr 21, I ordered and paid £159.99 for a RIO TILE TOP GARDEN TABLE from the Taunton Branch and I was dealt with very professionally - particularly the delivery process which was very effective; delayed due to Covid but that was not a problem. The problem was that after just a few weeks use on my patio (during mostly hot and scorching weather but with the odd rainy day), the table developed rust spots on the metal frame beneath the table top. I reported this to the Store of purchase and from then on everything went down hill on the communication front but I chased it like hell and forced a response which was; wait for it: they were unable to help because the instructions stated that the table needs to be covered when not in use! WHAT! A Patio Table? I cover my garden furniture (or store it in my garage for winter but who covers their garden kit every night or when raining? Simply not practical and a very weak excuse by the Retailer! The facts are quite simple; a patio table made for outside use should not develop rust after a few weeks outside from new!